Magic Studio-Transform Tab

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ArtView
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Magic Studio-Transform Tab

Post by ArtView » 2012-01-05T17:40:22-07:00

Hello Support,

None of the features in the Transform Tab work.
1. When we try to crop, the new cropped size appears at the top of the browser, but no image appears.
2. When we try to chop, the same happens.
3. All other features, do not show the image, after the feature is selected and clicked.

We have tried the Transform Tab with different browsers, and different PC machines.

Any assistance would be appreciated. Image Magick Studio is a must for us.

Thank you for your professional time.

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magick
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Re: Magic Studio-Transform Tab

Post by magick » 2012-01-05T19:19:28-07:00

We reverted the release. Try now.

ArtView
Posts: 27
Joined: 2012-01-05T17:29:51-07:00
Authentication code: 8675308

Re: Magic Studio-Transform Tab

Post by ArtView » 2012-01-05T21:00:51-07:00

Hello Magick Support,

Thank you for your prompt reply.

All features on the Transform Tab work perfect!....with version 6.74

Thanks again for your timely reply and the professional and quality service that you provice with the online Magick Studio.

Best Regards

ArtView
Posts: 27
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Authentication code: 8675308

Again: Version 7.0-Transform Tab

Post by ArtView » 2012-02-07T20:16:51-07:00

Hello Support,

It's happening again, with version 7.00, just like it malfunctioned before. None of the features in the Transform Tab work.
1. When we try to crop, the new cropped size appears at the top of the browser, but no image appears.
2. When we try to chop, the same happens.
3. All other features, do not show the image, after the feature is selected and clicked.

We have tried the Transform Tab with different browsers, and different PC machines.

Any assistance would be appreciated. Image Magick Studio is a must for us.

Thank you for your professional time.
As mentioned in the previous post, version 6.74 works perfect.

ArtView

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magick
Site Admin
Posts: 10690
Joined: 2003-05-31T11:32:55-07:00

Re: Magic Studio-Transform Tab

Post by magick » 2012-02-08T05:21:25-07:00

The problem you reported is fixed. If you have any other problems, let us know.

ArtView
Posts: 27
Joined: 2012-01-05T17:29:51-07:00
Authentication code: 8675308

Re: Magic Studio-Transform Tab

Post by ArtView » 2012-06-06T14:22:30-07:00

Hello Support,

Previous version 6.74 Transform Tab always worked fine. Now with version 7.00, functionality is intermittent. None of the features in the Transform Tab work. Today, Transform Tab is malfunctioning again:
1. When we try to crop, the new cropped size appears at the top of the browser, but no image appears.
2. When we try to chop, the same happens, no image appears after the the chop function is performed.
3. All other features, do not show the image, after the feature is selected and clicked.

Different browsers (Firefox and IE), and different PC machines, produce the same malfunction.

Any assistance would be appreciated. Image Magick Studio is a must for us.

Thank you for your professional time.
As mentioned in the previous post, version 6.74 works perfect.



Posts: 3
Joined: 2012-01-05T17:29:51+00:00
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magick
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Posts: 10690
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Re: Magic Studio-Transform Tab

Post by magick » 2012-06-06T17:51:37-07:00

Try now. If there are any further problems, post here and we will get them fixed.

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