SOFTWARE ERROR: Can't load '/usr/local/lib64

Use this forum for comments, suggestions or problems related to the online ImageMagick Studio web interface @ https://imagemagick.org/MagickStudio.
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ArtView
Posts: 39
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SOFTWARE ERROR: Can't load '/usr/local/lib64

Post by ArtView » 2019-05-04T13:08:58-07:00

Hello Support,

The error message below is displayed when trying to access ImageMagick Studio Web Interface at the following links:
https://warrior.imagemagick.org/MagickS ... Studio.cgi
https://r.imagemagick.org/MagickStudio/ ... Studio.cgi

Any assistance would be appreciated.

ArtView

Software error:

Can't load '/usr/local/lib64/perl5/auto/Image/Magick/Q16HDRI/Q16HDRI.so' for module Image::Magick::Q16HDRI: libx265.so.160: cannot open shared object file: No such file or directory at /usr/lib64/perl5/DynaLoader.pm line 193.
at /usr/share/perl5/vendor_perl/parent.pm line 16.
Compilation failed in require at /usr/share/perl5/vendor_perl/parent.pm line 16.
BEGIN failed--compilation aborted at /usr/local/lib64/perl5/Image/Magick.pm line 22.
Compilation failed in require at /var/www/html/ImageMagick/MagickStudio/scripts/MagickStudio.cgi line 95.
BEGIN failed--compilation aborted at /var/www/html/ImageMagick/MagickStudio/scripts/MagickStudio.cgi line 95.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
Software error:

&Image::Magick::Q16HDRI::constant not defined. The required ImageMagick libraries are not installed or not installed properly.
END failed--call queue aborted at /var/www/html/ImageMagick/MagickStudio/scripts/MagickStudio.cgi line 95.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

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fmw42
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Re: SOFTWARE ERROR: Can't load '/usr/local/lib64

Post by fmw42 » 2019-05-04T14:32:16-07:00

Works fine from the one official location at https://imagemagick.org/MagickStudio

ArtView
Posts: 39
Joined: 2012-01-05T17:29:51-07:00
Authentication code: 8675308

Re: SOFTWARE ERROR: Can't load '/usr/local/lib64

Post by ArtView » 2019-05-04T19:21:26-07:00

Hello Support,

Thank you for your timely reply.

Please know, at the time of my original post, the URL you referenced https://imagemagick.org/MagickStudio, auto forwarded to URL https://warrior.imagemagick.org/MagickS ... Studio.cgi, which I referenced in my original post, and which produced the SOFTWARE ERROR message, causing the entire MagickStudio Web Interface to be down.

However, at the time of this post right now, everything seems to work fine, because the URL you referenced in your post https://imagemagick.org/MagickStudio does not forward to any other URL.

Whatever you did, thanks for your assistance.

ArtView

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fmw42
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Re: SOFTWARE ERROR: Can't load '/usr/local/lib64

Post by fmw42 » 2019-05-04T19:23:55-07:00

My understanding is that the URL you referenced was a temporary one while issues were being fixed at the original URL.

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