Search found 9 matches

by rattlehead
2013-07-10T23:09:52-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

It's okay; I'm grateful for your help!
by rattlehead
2013-07-10T22:59:33-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

you can try to track down where it breaks by sending messages back from various places in the script. Yep, I did all that. If I let the script go past that return, it crashes as soon as it hits the my($p)=new Image::Magick; I can verify that all the values getting passed in and out are correct and ...
by rattlehead
2013-07-10T22:55:02-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

Rackspace confirms that the Image::Magic module is present, functioning, and at version 6.2.8
by rattlehead
2013-07-10T22:52:47-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

All it does is this: 1) unpack the zip file containing new product images 2) move the master images to the store's master image directory 3) create thumbnails of various sizes and deposit them into subdirectories in the master 4) create a new, empty product record 5) refresh entire site I basically ...
by rattlehead
2013-07-10T22:46:55-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

You misunderstand my use of the word "update". Rackspace hosts the site... they claim the magick version hasn't been updated in 9 months or so. When I say update, I mean my update to the client's site with new products. That was the last time the script worked properly. She's a fashion wholesaler, s...
by rattlehead
2013-07-10T22:39:00-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

Yep, it worked fine for over a year on this server, for this site. Flawlessly. In fact the thumbnails directory is full of hundreds of images created by the script and image::magick over that time... the newest timestamp was 5/7/2013; which was the last major update on the site. In fact, I've *fixed...
by rattlehead
2013-07-10T22:30:29-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

There's really nothing special about the Image::Magick portions of the script. It's all pretty boilerplate. We use the same scripts both locally on ubuntu boxes, and have used them successfully on several other sites, across different hosts. As far as I know, it works for all images types... but we'...
by rattlehead
2013-07-10T20:35:58-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Re: Magick and Rackspace Cloud

I'm fairly certain the environment must've changed somehow... the script has been running flawlessly for over a year. But they don't seem to have any clue what it is. They claim the magick version hasn't been touched in several months. I appreciate the offer about the script, but it's a fairly compl...
by rattlehead
2013-07-10T19:20:21-07:00
Forum: PerlMagick
Topic: Magick and Rackspace Cloud
Replies: 16
Views: 25517

Magick and Rackspace Cloud

The fact that I am consulting the the Image::Magick forum while an active support ticket is open on Rackspace Cloud should indicate how close to my wit's end I am. I've spent 25+ hours on this issue this week alone. If I can't solve this problem in a few days, I'll have to move one - if not several ...